Technology plays a critical role in the success of SMBs. By implementing smart workspace solutions, businesses can address operational challenges, capture new revenue, and enhance safety and security. For instance, using Meraki devices allows for better data collection and analysis, which can lead to insights that streamline operations and improve employee and customer experiences.

Many SMB IT teams find themselves overwhelmed with support and maintenance tasks, with 80% of their time spent on these activities. This leaves little room for innovation. By adopting cloud-managed technologies like those offered by Cisco Meraki, SMBs can simplify setup and management, freeing up IT resources to focus on more strategic initiatives.

Leveraging data analytics can provide valuable insights that help reduce costs and enhance experiences for both employees and customers. With Meraki devices, businesses can capture various types of data—such as energy usage, air quality, and security metrics—and analyze this information through the Meraki dashboard. This enables organizations to automate processes, monitor trends, and make informed decisions that optimize performance.